Privacy Policy

PRIVACY NOTICE

We value your privacy and take every step to ensure that your information remains confidential. The statement below is a summary of the policies employed by Adventure Consultants Limited. Please direct all enquiries to us through one of the following means.

Adventure Consultants Limited
Unit 5, 12 Frederick Street,
PO Box 739
Wanaka, 9343,
New Zealand

Phone: +64 3 443 8711

Email: [email protected]

What personally identifiable information does AC collect from me?

Adventure Consultants Limited does not collect private or personal information from this web site, except where you willingly provide it.

If you contact Adventure Consultants Limited we may keep a record of that correspondence. Adventure Consultants Limited occasionally asks users to complete surveys that we use for research purposes. Wherever Adventure Consultants Limited collects personal information we make an effort to include a link to this Privacy Policy on that page.

What are cookies and does Adventure Consultants Limited use them?

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Adventure Consultants Limited uses cookies solely for the purposes of enabling a more efficient navigation system while you are using our site. We do not use this cookie to collect information about the user. See our Cookie Policy below for further information.

With whom does Adventure Consultants Limited share my information?

Adventure Consultants Limited will not disclose any of your personally identifiable information except when we have your permission.

We may collect and process your information and disclose the same to our service providers for the purposes of providing our services for your expedition/trip, including administration, quality, customer care, product and business management/development, operations, risk assessment/management, research and analysis, social media, reviews, advertising and marketing, profiling customer purchasing preferences, activities and trends, dispute resolution/litigation, credit checking and debt collection.

We may collect Information (such as medical or other personal details) which may be considered “sensitive personal data” to provide you with our services, cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data on the condition that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to exchange relevant information and sensitive personal data with us in circumstances where we/they need to act on your behalf or in the interest of passengers or in an emergency.

If you do not agree to Our use of Your information above, we cannot engage/do business with you or accept your booking.

What is the Adventure Consultants Limited policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit any personal information that Adventure Consultants Limited holds on you by contacting us via phone, fax, or e-mail. Your information can be updated, corrected or deleted at your request at any time. You can request a copy of your data at any time, which we will supply to you free of charge within 30 days upon verification of your identity.

How does Adventure Consultants Limited protect my personal information?

As with all information, Adventure Consultants Limited will never rent or sell your personal information.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, unless it is processed through a Secure Credit Card System such as that provided by Windcave New Zealand. As a result, while we strive to protect your personal information, Adventure Consultants Limited cannot ensure or warrant the security of any information you transmit to us via email or customer response form. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Additional Information

Questions regarding this statement should be directed to [email protected]

LEGAL NOTICE

INFORMATION ON THIS WEB SITE IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

While every effort has been made to provide the most accurate information we advise that Information on this web site may contain technical inaccuracies or typographical errors. Adventure Consultants Limited may at any time and without notice make improvements and/or changes in the products and/or the programs described in this information.

Adventure Consultants Limited makes no representations whatsoever about any other web site which you may access through this one. When you access a non-Adventure Consultants Limited web site, please understand that it is independent from Adventure Consultants Limited, and that Adventure Consultants Limited has no control over the content on that web site. In addition, a link to a non-Adventure Consultants Limited web site does not mean that Adventure Consultants Limited endorses or accepts any responsibility for the content, or the use, of such web site.

IN NO EVENT WILL Adventure Consultants Limited BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

© Copyright Adventure Consultants Limited 2017. All rights reserved.

COOKIE POLICY

This is the Cookie Policy for Adventure Consultants Ltd.

What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Email and newsletter related cookies
  This site offers newsletter or email subscription services via Mailchimp and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Orders processing related cookies
  This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Site preferences cookies
  In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
  
  For more information on Google Analytics cookies, see the official Google Analytics page.

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us.