Terms & Conditions

BOOKING TERMS & CONDITIONS – European Guided Ascents, Courses, Ski Trips and Treks

PRICES - For our European guided ascents, courses and treks prices are in Euros and must be settled in Euros. All prices are subject to change.

Adventure Consultants is not liable or in any way responsible for transaction charges passed on to our customers by credit card institutions, banking institutions or merchant service providers (international or domestic), these lay solely with the purchaser. Additionally, Adventure Consultants may not be held liable for any financial loss suffered by the customer from currency exchange fluctuations rate in purchase and refund situations.

PAYMENTS - For our European Alps trips we can accept your deposit (€500) and balance of payment via Visa, Mastercard, Amex or Bank Transfer to our bank account. Please contact our office or see the trip notes for our full Euro bank account details (Bank of New Zealand, Account # 1000-594771-0002, for the account of Adventure Consultants Ltd).

A non-refundable deposit of €500 secures your booking and full payment is due 60 days prior to the start date for your trip. We will send you receipts for all payments.

CANCELLATIONS - Once you have paid your deposit your trip is confirmed, subject to payment of the balance of fees owing 60 days prior to your trip commencement date.

• Cancellations outside of 60 days will result in the loss of the trip deposit.
• For cancellations made within 60 days of the trip commencement date we reserve the right to retain 50% of the full fee.
• For cancellations made within 30 days of the trip commencement date we reserve the right to retain 75% of the full fee.
• For cancellations inside 15 days of the trip commencement date forfeits 100% of the full fee.

We recommend you take out trip cancellation insurance via your travel agent.

BOOKING TERMS & CONDITIONS - North Pole Expeditions

PRICES - Prices for our North Pole expeditions are in Euros and must be settled in Euros. All prices are subject to change.

Adventure Consultants is not liable or in any way responsible for transaction charges passed on to our customers by credit card institutions, banking institutions or merchant service providers (international or domestic), these lay solely with the purchaser. Additionally, Adventure Consultants may not be held liable for any financial loss suffered by the customer from currency exchange fluctuations rate in purchase and refund situations.

PAYMENTS - For our North Pole expeditions, payments are generally made by wire transfer in Euros. Please contact our office or see the trip notes for our full Euro bank account details (Bank of New Zealand, Account # 1000-594771-0002, for the Account: Adventure Consultants Ltd).

We can also accept payment of your deposit and balance payment via Visa, Mastercard or Amex plus a 3% credit card fee charge.

A non-refundable deposit secures your booking and full payment is due 150 days prior to the start date for your trip. We will send you receipts for all payments

CANCELLATIONS - Once you have paid your deposit your trip is confirmed, subject to payment of the balance of fees owing 150 days prior to your trip commencement date.

• Cancellations outside of 150 days will result in the loss of trip deposit.
• For cancellations made within 150 days of the trip commencement date we reserve the right to retain 50% of the balance payment fee.
• For cancellations within 90 days of the departure date a cancellation fee of 100% of the full fee applies.

We recommend you take out trip cancellation insurance via your travel agent.

BOOKING TERMS & CONDITIONS - Denali, Gasherbrum 2, Antarctic & other Arctic Expeditions 

PRICES - Prices for these international expeditions are in US dollars or Euros and must be settled in the specified currency. All prices are subject to change.

Adventure Consultants is not liable or in any way responsible for transaction charges passed on to our customers by credit card institutions, banking institutions or merchant service providers (international or domestic), these lay solely with the purchaser. Additionally, Adventure Consultants may not be held liable for any financial loss suffered by the customer from currency exchange fluctuations rate in purchase and refund situations.

PAYMENTS - For these expeditions, payments are generally made by wire transfer in the specified currency. Please contact our office or see the trip notes for our full bank account details (Bank of New Zealand, US Dollar Account # 1000-594771-0000 OR Euro Account # 1000-594771-0002, for the account of Adventure Consultants Ltd).

We can also accept payment of your deposit and balance payment via Visa, Mastercard or Amex plus a 3% credit card fee charge.

A non-refundable deposit secures your booking and full payment is due 120 days prior to the start date for your trip. We will send you receipts for all payments.

CANCELLATIONS - Once you have paid your deposit your trip is confirmed, subject to payment of the balance of fees owing 120 days prior to your trip commencement date.

• Cancellations outside of 120 days will result in the loss of trip deposit.
• For cancellations made within 120 days of the trip commencement date we reserve the right to retain 50% of the balance payment fee.
• For cancellations within 90 days of the departure date a cancellation fee of 100% of the full fee applies.

We recommend you take out trip cancellation insurance via your travel agent.

BOOKING TERMS & CONDITIONS - All Everest Expeditions 

PRICES - Prices for our Everest expeditions are in US dollars and must be settled in US dollars. All prices are subject to change.

Adventure Consultants is not liable or in any way responsible for transaction charges passed on to our customers by credit card institutions, banking institutions or merchant service providers (international or domestic), these lay solely with the purchaser. Additionally, Adventure Consultants may not be held liable for any financial loss suffered by the customer from currency exchange fluctuations rate in purchase and refund situations.

PAYMENTS - For our Everest expeditions, payments are generally made by wire transfer in US Dollars. Please contact our office or see the trip notes for our full US Dollar bank account details (Bank of New Zealand, Account # 1000-594771-0000, for the account of Adventure Consultants Ltd).

We can also accept payment of your deposit and balance payments via Visa, Mastercard or Amex plus a 3% credit card fee charge.

A non-refundable deposit of US$15,000 secures your booking and the balance payment is payable in two instalments. The first on 20 October, the year prior to trip commencement and the second on 20 January the year of the trip commencement. We will send you receipts for all payments.

CANCELLATIONS - An expedition member may cancel their participation on the following basis:

A) Prior to 20 January payment then on the basis of a 50% refund of the 20 October balance payment.

B) After 20 January payment but before departure to the mountain from Kathmandu then on the basis of no refund of any monies paid.

We recommend you take out trip cancellation insurance via your travel agent.

BOOKING TERMS & CONDITIONS - All other Treks and International Expeditions 

PRICES - Prices for our international expeditions and treks are in US dollars and must be settled in US dollars. All prices are subject to change.

Adventure Consultants is not liable or in any way responsible for transaction charges passed on to our customers by credit card institutions, banking institutions or merchant service providers (international or domestic), these lay solely with the purchaser. Additionally, Adventure Consultants may not be held liable for any financial loss suffered by the customer from currency exchange fluctuations rate in purchase and refund situations.

PAYMENTS - For our international expeditions and treks, payments are generally made by wire transfer in US Dollars. Please contact our office or see the trip notes for our full US Dollar Bank account details (Bank of New Zealand, Account # 1000-594771-0000, for the account of Adventure Consultants Ltd).

We can accept payment of your deposit and balance payment via Visa, Mastercard or Amex plus a 3% credit card fee charge.

A non-refundable deposit secures your booking and full payment is due 90 days prior to the start date for your trip. We will send you receipts for all payments.

CANCELLATIONS - Once you have paid your deposit your trip is confirmed, subject to payment of the balance of fees owing 90 days prior to your trip commencement date.

• Cancellations outside of 90 days will result in the loss of trip deposit.
• For cancellations made within 90 days of the trip commencement date we reserve the right to retain 50% of the balance payment fee.
• For cancellations within 60 days of the departure date a cancellation fee of 100% of the full fee applies.

We recommend you take out trip cancellation insurance via your travel agent.

BOOKING TERMS AND CONDITIONS - General

We may collect and process your information and disclose the same to our service providers for the purposes of providing our services for your expedition/trip, including administration, quality, customer care, product and business management/development, operations, risk assessment/management, research and analysis, social media, reviews, advertising and marketing, profiling customer purchasing preferences, activities and trends, dispute resolution/litigation, credit checking and debt collection.

We may collect information (such as medical or other personal details) which may be considered “sensitive personal data” to provide you with our services, cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data on the condition that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to exchange relevant information and sensitive personal data with us in circumstances where we/they need to act on your behalf or in the interest of passengers or in an emergency.

If you do not agree to our use of your information above, we cannot engage/do business with you or accept your booking.